social media

3 months ago
December 16 09, 3:28 PM
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@avinashkaushik on the virtue of failing fast, video from @kanter:

Avinash Kaushik on Failing Fast.

Avinash feels that in a world of finite resources, it is very important to experiment and fail fast.   With social media and on the web, experiments are fast, cheap, and scalable.  The learning that results is what brings your more success.   Experimentation also helps an organization make decisions based on audience feedback and analytics data, not your own hunches.  This try it, fix it approach leads to incremental improvements which in turn leads to better outcomes.

Martin commentary: One of the things I love about the web is that the kinds of decisions that get made by hunch or bluster can actually be checked by data. You can learn so much about your site use from checking comparative bounce rates and doing A/B tests, both of which are regular topics on Kausik’s blog.

6 months ago
September 4 09, 8:41 AM
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“ But it requires a really dramatic shift …. and saying actually, in the same ways as we talk about the members of the body, we are made up of you, not just made up of your money and our executive committee, we are made up of you, the members, as our existence.
— Clay Shirkey on the changing role of non-profits in an era of social media. From Socialreporter. Via @robinmsf.